Saint Joseph's University

HAD 561 Health Care and the Internet

Improve care delivery through engagement and meaningful use of technology.

Format: Online
Duration: 8 weeks
Credits: 3 credits

As part of the Informatics Track, Health Care and the Internet (HAD 561) examines the specific roles that internet technology plays in health care. Observations and trends that play a significant role in improving the quality of health care delivery and patient engagement are discussed.

Health Care and the Internet Coursework

Throughout the HAD 561 coursework you’ll gain an understanding of the concept of "patient engagement" and what it means to different stakeholders (patients, health providers, and administrative leaders within health system) in order to achieve meaning and success. Through research, writing assignments, video presentations, and examinations, you’ll identify how patients, families, providers, and organizations are partnering together to promote change in the way care is delivered.

Up for Discussion

Learn from your instructor and peers via interactive discussion forums that can include a number of intriguing and current health topics like the example below.

How has IT created a fundamental shift in the health delivery paradigm?

What You’ll Learn in Health Care and the Internet

Throughout HAD 561 Health Care and the Internet, you’ll explore the concept of patient engagement and the benefits it offers to the patients, payers, providers, and the health care system overall. You’ll discuss how personal health IT tools are used in the new era of health care to engage all stakeholders and provide meaningful use. Upon discovery of the various IT tools used to engage patients, a better understanding of how they’re changing the landscape of health care is achieved.

Once the foundation of how IT affects health care is established, you’ll conduct a deeper examination of the impact of patient engagement in the key areas of patient safety, quality and outcomes, effective communications, and self-service transactions. The number of patient-provider communication outlets is growing, as are the self-service features to satisfy patients and customers by offering convenient ways to interact with the system as a whole. Class discussions will explore the way IT tools benefit the health care delivery process, internal efficiency, and cost.

It shouldn’t come as a surprise how important mobile devices are for patients, providers, payers, and the entire health care system. Where does that leave the role of social media? Does it serve as a benefit to the entire health care system? What about issues of security and privacy? An overview of the HIPAA Privacy Rule and HIPAA Security Rule along with the challenges associated with the increased use of information technology by patients and providers will be reviewed.

As the course concludes, the role of design in patient engagement, as well as how design provides both a process to learn and a creative mindset to reframe health-related product and service offerings in ways that resonate will be used as a segue to create the final project. By exploring the various elements of designing a patient engagement program, you’ll finish the class better able to foresee future trends of patient engagement.

Course Topics

Over the eight-week duration of the course, you’ll be introduced to new topics and weekly themes. Sample weekly topics may include:

  • Defining Patient Engagement
  • Changing Landscape of Patient Engagement
  • Impact of New Payment Models and Meaningful Use
  • Impact of Patient Engagement in Key Areas of Health Care
  • Impact of Social Media and Mobile Devices as Tools for Patient Engagement
  • Privacy and Security Challenges
  • Role of Design in Patient Engagement
  • Future of Patient Engagement

Course Learning Objectives

All Health Care and the Internet coursework explores various components, such as intranets, extranets, knowledge management, and web design concepts, and their role in patient engagement. Upon completion of the course, you’ll have the confidence and ability to:

  • Describe the key elements of patient, family, and consumer engagement from a variety of stakeholder perspectives.
  • Identify the current landscape of patient engagement as seen through the eyes of patients and family caregivers.
  • Explain what successful providers and practices do to begin and sustain a program for patient engagement, including culture and behavior change.
  • Differentiate how to design organizations and systems to engage patients and families more effectively and practice in a truly patient-centered way.
  • Discuss some of the HIPAA privacy and security challenges of improved patient engagement.

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To learn more about the online Master of Science in Health Administration curriculum from Saint Joseph’s University, including the track in Informatics, call (866) 758-7670 to speak with a program manager or request more information below.

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